Fluent, Your Partner for Technical CFD Services
We want to you to succeed with CFD, so we offer you unlimited hot-line technical support. Your support contacts are experts in applied CFD who have experience with your applications.
When you begin with Fluent software, you will attend a comprehensive training course given by Fluent Europe. You will then have ongoing opportunities to advance your knowledge and skill through our many advanced training courses and speciality product trainings.
Installation & System Support
When you choose CFD software, you choose a company to work with for many years. An essential part of any CFD service is the Technical Support. At Fluent, we pride ourselves in delivering premium support without premium rates. In fact, the option of hot-line Technical Support is offered with every commercial FLUENT software license.
To provide optimum service we have divided our support group into dedicated industry-focused teams. This ensures that we better understand the needs of your particular CFD problem, that we can deliver quick and accurate resolutions, and that most of all there will always be someone available to provide assistance when most needed.
It is likely that the very same engineers who initially trained you will be supporting you. This means you'll be talking to a person that you trust and not just a voice at the end of a phone. The relationship which started during training is strengthened throughout your CFD endeavors as we stand behind you.
User Services Center (USC)
As a registered Fluent user, you will have passworded access to our User Services Center, which contains an online support module, documentation, update and release information for all Fluent products. The center also features many other resources available to users only, such as application articles and user conference proceedings.
Fluent Europe Technical Support Contacts
It is likely that the very same engineers who initially trained you will be supporting you. This means you'll be talking to a person that you trust and not just a voice at the end of a phone. The relationship which started during training is strengthened throughout your CFD endeavors as we stand behind you.
You can access the support teams at Fluent Europe via the web, telephone, fax, letter, or electronic mail.
Log your support request online through the Online Technical Support portal on the User Services Center.
Please telephone your technical question to:
+44 (0) 114 281 8888
Please fax your technical question to:
+44 (0) 114 281 8818
Please mail your technical question to:
Fluent Europe Ltd
Sheffield Airport Business Park
Europa Link
Sheffield S9 1XU
Please E-Mail your technical question to:
Automotive, Aerospace & Turbomachinery-Power Team
Chemical Process-Environment-Materials Team
Academics
Through our Technical Support Teams we can listen to our customers, and we hope to determine whether we are meeting your business needs, what we are doing right, and what we could improve on. The results will also go towards shaping future business directions, communications, and product development.
User's Group Meetings (UGM)
It is our pleasure to invite you to participate, once again, in our UK User Group meeting. We hope you can set aside the dates in your diary to be part of one the UK’s best attended annual fluid mechanics events.