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Technical Support - Pointing You In The Right Direction

Technical Support - Pointing You In The Right Direction

We take the job of serving as your partner very seriously. As part of technical support, we take the time to understand your goals and needs and then work closely with you to help plan and execute the approach to achieve those goals. Our technical staff includes several industry and application modeling experts who are recognized and respected in their industrial community. Through our technical support staff, you have access to expert assistance in all areas including installation and systems issues, application modeling, product usage, results interpretation, product issues and desired enhancements and much more. You also have the flexibility of accessing and collaborating with our staff through multiple channels including the web, phone and e-mail.

Installation & Systems Support

  • Installation & Systems Support
    Access Software and License Manager Installation Guides, find answers to frequently asked questions (FAQs) and obtain local contact information for installation support

Fluent's User Services Center

  • User Services Center
    This online resource includes access to product downloads and information, documentation, FAQs, example archives, and training materials that are available 24 hours a day, 7 days a weeks, 365 days a year
  • Online Technical Support Portal
    Offers a searchable knowledge base of solutions authored by our technical support staff and tools to log and monitor support requests

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Support via Phone and E-Mail

You are also welcome to contact your local technical support team by phone or e-mail. Find your local technical support contact information.